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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Hall

Jessica Hall

July 6, 2026

5  out of  5
rating by Jessica Hall
"Dylan was very responsive to all my questions and the adjustments I wanted on our policies. He took care of everything and proactively completed all requested changes. I appreciated his stellar customer service!"
We responded:
"Thank you for the 5-star review, Jessica! Here on State Farm Agent Steve Nanez’s Team, we are proud to serve our community and appreciate your recognition. "
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Charlie Syphrett

July 2, 2026

5  out of  5
rating by Charlie Syphrett
"It’s so nice to talk to a person when you have questions. These are the nicest insurance people I’ve run into in a long time. The rates were so much better than GEICO. I had a claim with them and had to deal with an agent in Seattle"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Steve Nanez’s Team. "
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Matt McGarity

June 26, 2026

5  out of  5
rating by Matt McGarity
"Great customer service. Always very helpful. Reasonable rates."
We responded:
"Matt, thank you for your wonderful review of State Farm Agent Steve Nanez’s Team!"
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Phyllis Kendrick

June 16, 2026

5  out of  5
rating by Phyllis Kendrick
"This office staff is wonderful. Jackie is always helpful."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Nanez’s Team. "
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Allen Oberweis

June 7, 2026

5  out of  5
rating by Allen Oberweis
"Thank you Jackie for doing Anything for me💜☮️🕊️"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Steve Nanez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Boerne ."
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Andy Garcia

May 26, 2026

5  out of  5
rating by Andy Garcia
"Steve Nanez staff are always available to answer any and all questions. Have helped me when I’ve tried to save a little money on policy and in explaining coverage. We have our home and (5) vehicles insured through Steve’s State Farm office."
We responded:
"Andy, thank you for your wonderful review of State Farm Agent Steve Nanez’s Team!"
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Samuel Alonso

May 20, 2026

5  out of  5
rating by Samuel Alonso
"Dylan has been a great agent and a great person to speak, basically educating me on how the coverages work and what’s best for my insurance needs. Thanks Dylan…"
We responded:
"Samuel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steve Nanez’s Team is just a call or email away!"
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Dana Rapstine

May 7, 2026

5  out of  5
rating by Dana Rapstine
"Great customer service and communication!"
We responded:
"Dana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steve Nanez’s Team is just a call or email away!"
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Joe Goodwin

April 20, 2026

5  out of  5
rating by Joe Goodwin
"The staff here are very responsive attentive and knowledgeable about their profession. Isaac Nunez, it was a pleasure working with you and receiving a low Auto coverage."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Nanez’s Team. "
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Jo Factor

April 16, 2026

5  out of  5
rating by Jo Factor
"Friendly and knowledgeable."
We responded:
"Thank you so much for the 5-star rating, Jo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Iliana

April 12, 2026

5  out of  5
rating by Iliana
"State Farm is always the best insurance. It is even better when you have a great agent like Steve with a great friendly professional and caring staff. I have had State Farm about 40 years and they have paid my claims in a timely fashion, including a rental and plenty of compassion. I have everything bundled with State Farm, house, car,boat and life insurance. I sleep well at night knowing I am being taken care of."
We responded:
"Thanks so much for the amazing review, Iliana! We really appreciate your support here in Boerne . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sharon Jones

March 27, 2026

5  out of  5
rating by Sharon Jones
"Staff is professional and knowledgeable."
We responded:
"Sharon, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Nanez’s Team!"
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Caleb- Sama

January 27, 2026

5  out of  5
rating by Caleb- Sama
"Steve Nanez and his team are wonderful. They are very friendly and were helpful to all my insurance needs. Had stand out customer service and have been very reliable over the years. I highly recommend for any of your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Steve Nanez’s Team. "
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Noah Vancleef

January 16, 2026

5  out of  5
rating by Noah Vancleef
"Steve and his team were great! Euan helped me save on my home and auto insurance premiums while still making sure my coverage needs were fully met. Excellent customer service and very knowledgeable."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Nanez’s Team! We deeply appreciate your kind words here in Boerne . "
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Jay Curry

June 20, 2025

5  out of  5
rating by Jay Curry
"Super awesome staff. Always there to help and answer questions."
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Joseph Keres

June 8, 2025

1  out of  5
rating by Joseph Keres
"Stay away from these people, especially this guy. All-State is way better."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. Although it appears you’re not a customer in our book of business, we still value all feedback and want to ensure concerns are addressed appropriately. Please feel free to reach out to us directly so we can help guide you toward a resolution."
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Priscilla Aguirre

May 19, 2025

5  out of  5
rating by Priscilla Aguirre
"We have received world class customer service from Jackie Campos from the Steve Nañez State Farm agency!! We have submitted multiple claims due to the storm and Jackie has answered all our question with knowledge, concern and understanding making it easy for us to navigate this process. We are so thankful to thee Best State Farm agency…. Do not hesitate making them your insurance agency!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ricardo Avendano

November 27, 2024

5  out of  5
rating by Ricardo Avendano
"Steve Nanez and his team are the best very friendly and reliable on getting our requests done no matter the time of day. Jackie Campos is the best at what she does always getting things done she really is the glue that holds the office together Steve has one of the best person working for him she is AWESOME don’t let her go STEVE!!!"
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G Carvallo

April 26, 2024

1  out of  5
rating by G Carvallo
"Very difficult to get a hold of for assistance, poor customer service, and cost me time, convenience and money for failure to add a vehicle with the same policy features as all my other vehicles. I moved my servicing to another agent."
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Joseph webber

November 1, 2023

5  out of  5
rating by Joseph webber
"Shannon was very helpful with my issurance needs and the question that i had. I would HIGHLY recommend this office to anyone"
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Emily G

October 31, 2023

5  out of  5
rating by Emily G
"Shannon is great!"
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Kyle Reed Hemmen

March 2, 2023

5  out of  5
rating by Kyle Reed Hemmen
"Switched over from Allstate to save some money. Shannon hooked me up with a great plan and made the whole process really simple and painless, y’all definitely ask for her for whatever your needs may be!"
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Tristenn Flewellin

February 10, 2023

5  out of  5
rating by Tristenn Flewellin
"Shannon was so helpful and informative with all my insurance needs. She answered all of my questions that I had and I felt like she genuinely cared. I had a great experience with this company. I would definitely recommend!"
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Donald Powers

February 8, 2023

5  out of  5
rating by Donald Powers
"Very good to work with! Took care of our insurance needs! My neighbor recommended this insurance agency and I was not disappointed!"
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Diana Brooks

January 24, 2023

5  out of  5
rating by Diana Brooks
"I highly recommend Steve Nanez and his State Farm team! They are a one stop shop for all your insurance needs and will go above and beyond to find the best and most affordable coverage for your family!"